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About Us
Chairs and Tables Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Chairs and Tables Limited
The Estate Office
London Road
Brampton
Suffolk
NR34 8EA
United Kingdom
Phone: 01502 575 916
Fax: 01502 575 613
Email:
sales@chairsandtables.co.uk
VAT Registration Number 784 6575 74
Company Registration Number England 4532948
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Credit card or Debit card payment. We accept Visa, Mastercard, Switch and Delta.
We can only accept orders from customers within the UK
We do accept orders from the Channel Islands. Any VAT paid will be retained to cover the extra cost of shipping.
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Shipping And Handling
All prices quoted on this site include all UK mainland delivery charges
Delivery Schedule
All prices quoted on this site include UK mainland delivery charges
Delivery will be by ANC Express. Orders will normally be dispatched within three working days. Once your Items are dispatched you will be emailed.
Wholesale or Bulky Orders may be delivered by an alternative courier company. The courier company will call you to arrange a day and time to make the delivery. Orders will normally be delivered within five working days.
We do not ship to any addresses outside the U.K. or to P.O. Boxes.
All items will need to be signed for on delivery.
Deliveries are made Monday through to Friday
Saturday deliveries are possible but may incur an additional delivery charge
Please advise us of any special delivery instructions in the "Additional Info" box at the bottom of the "Checkout" page
All our products are checked before dispatch. Once your items are delivered please check that your items have note been damaged in transit as soon as possible. Should your purchase arrive damaged please let us know within 24 hours of the items being received. This will allow us to comply with the Terms and Conditions of the Couriers regarding notification of damage and allow us to submit a claim with them. A replacement item will be sent right away and the damaged collected. Claims for damage caused in transit received 24 hours after receipt of the goods maybe rejected
Back Orders
All items are in stock unless otherwise stated
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
The price stated is inclusive of all taxes including value added tax of 17.5%
We do accept orders from the Channel Islands. Any VAT paid will be retained to cover the extra cost of shipping.
Credit Card Security
We have chosen Secure Trading (ST) as our payment gateway provider to process all the payments. Unlike many of its competitors ST has its own network of payment gateway servers distributed throughout the Internet. Each gateway is hosted at a different secure location, and protected by a firewall. As well as running a Fraud Control System parallel to all transactions, ST offers a level of encryption that is stronger than any other Payment Service Provider.
Digital signatures are used throughout the system and all communication within the system is strongly encrypted using 2048-bit RSA encryption with variable 168-bit session keys. This high level of encryption is many billions of times more secure than standard browser SSL security and much more secure than that specified for SET (Secure Electronic Transaction) protocol.
These advanced security features should re-assure our valued customers and confirm that we consider our customers' security as paramount.
It maybe necessary to disable any pop-up blockers you have on your system to proceed through to the final payment stage
Guarantee
Chairs and Tables Ltd guarantees their products against defects in workmanship and materials for 18 months from day of purchase. This guarantee exludes damage resulting from accident, alteration, misuse, abuse or normal weathering. Special conditions or exceptions to this guarantee may apply to some items when intended for use commercially or by the general public. The content of the website is intended for general information only. Chairs and Tables Ltd assumes no liability for the accuracy of the information or its applicability to your particular circumstances. Chairs and Tables Ltd prides itself on supplying only quality products, however, it cannot assume liability for any injuries caused by using these products. To make a warranty claim please contact us . All warrant claims will be dealt with swiftly and efficiently.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01502 575 916 (International +44 01502 575 916) or fax us on 01502 575 613 or write to us at The Estate Office London Road Brampton Suffolk NR34 8EA United Kingdom
Privacy Policy
Chairs and Tables Limited does not and will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy
There is a 7 day money back guarantee on all products that you find unsuitable.
We will collect the product(s) free of charge and issue you with a store credit or a refund equal to the value of the returned product(s).
We do ask that the product(s) and packaging are made available for collection in the same condition as they were when received by you..
Should your purchase arrive damaged please let us know within 24 hours of the items being received. A replacement item will be sent right away and the damaged collected.
We aim to follow all the regulations set out in "The Consumer Protection (Distance Selling) Regulations 2000"
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