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Chairs and Tables Limited
The Estate Office
London Road
Brampton
Suffolk
NR34 8EA

Phone: 01502 575 916

Information

Chairs and Tables Ltd does not have a showroom displaying our furniture, however visitors are very welcome to visit our warehouse where we can show most items but we do request that you make an appointment first

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We can only accept orders from customers within the UK

It maybe necessary to disable any pop-up blockers you have on your system to proceed through to the final payment stage

Shipping And Handling

All prices quoted on this site include all UK mainland delivery charges. Please check the Delivery and Returns page for further details

Credit Card Security

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Credit and Debit Card payments are processed using HSBC GlobalPayments. Once you have entered your address details at the checkout, you will be asked to enter your card details. Authorisation of your transaction is decided in seconds while you are online.

The GlobalPayments system incorporates the MasterCard "MasterCard SecureCode" and Visa "Verified by Visa" security systems. When you enter your card details, a pop-up box will appear from your bank asking you for your password. If you do not enter the correct password, no authorisation will be given for your purchase, making credit card fraud virtually impossible.

No one else can see your payment details, not even ourselves. We are simply instructed by HSBC that an authorisation has been approved.

Digital signatures are used throughout the system and all communication within the system is strongly encrypted using 2048-bit RSA encryption with variable 168-bit session keys. This high level of encryption is many billions of times more secure than standard browser SSL security and much more secure than that specified for SET (Secure Electronic Transaction) protocol.

These advanced security features should re-assure our valued customers and confirm that we consider our customers' security as paramount.

It maybe necessary to disable any pop-up blockers you have on your system to proceed through to the final payment stage

We also accept payment through

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 Unfortunately we are unable to accept card payments using American Express

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment

Guarantee

Chairs and Tables Ltd guarantees their products against defects in workmanship and materials for 3 years from day of purchase. This guarantee excludes damage resulting from accident, alteration, misuse, abuse, extreme weather or normal weathering. Special conditions or exceptions to this guarantee may apply to some items when intended for use commercially or by the general public. The content of the website is intended for general information only. Chairs and Tables Ltd assumes no liability for the accuracy of the information or its applicability to your particular circumstances. Chairs and Tables Ltd prides itself on supplying only quality products, however, it cannot assume liability for any injuries caused by using these products. To make a warranty claim please contact us . All warrant claims will be dealt with swiftly and efficiently.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01502 575 916 or write to us at The Estate Office London Road Brampton Suffolk NR34 8EA United Kingdom

 

Privacy Policy

 

1.         Who are we?

1.1       We are Chairs and Tables Limited. We own and operate this site. Our contact details are in the "contact us" section on our site. Please contact us if you have any questions or feedback about this policy. We will be happy to help.

2.         What’s the point of this policy?

2.1       The idea is that we tell you how we deal your "personal data". (This is the technical term for information about any identified or identifiable living person). Please read on to find out what  kinds of personal data we collect, how we use and protect it, to whom we disclose it and how   you can access and rectify it.

2.2       Please don’t use our site unless you are completely happy with this policy. If you do use our site, we’ll assume that you do accept it.

3.         Might the policy change?

3.1       It may well do and so you should check it whenever you visit our site. We’ll assume you agree to the revised policy if you use the site after the effective date shown at the top of the policy.

4.         What personal or other data do we collect?

4.1       We collect and store the information which you give us via forms on our site - such as your name, address, email address, phone number and so on - or when communicating with us by email or in some other way.

4.2       We may receive and store certain information automatically when you interact with us. Examples include the internet protocol (IP) address used to connect your computer to the internet, connection information such as browser type and version, your operating system and platform, a unique reference number linked to the data you enter on our system, login details, the full URL clickstream to, through and from our site (including date and time), cookie number, activity on our website including the pages you visited and searches you made.

4.3       We may collect supplemental information about you from third parties. For example: if you  register to use our services on a third party website, or use a third party website providing a service for us, that website may provide personal information about you and your transactions back to us.

5.         What about cookies?

5.1       Like many websites we use cookies (or may do so in future). A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive so that the site can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Cookies cannot read your hard drive.

5.2       Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the site. We use session cookies to recognize you throughout each visit to your site.

5.3       Usually you can modify the settings of your browser to accept or reject all cookies or be notified when a cookie is set. For further information on cookies and cookie settings, including how to delete cookies, visit www.allaboutcookies.org. You can continue to use our site if you reject cookies but its functionality may be limited.

6.         How do we use your personal data?

6.1       We use your personal data to provide our services e.g. send service messages, process payments and/or fulfil orders.

6.2       We use your personal data to help us communicate with you effectively should you try to contact us via our site including verification of any claims you may make.

6.3       If you have agreed on our site, we may use your personal data to send you emails (or other communications) with details of our or third party goods or services which may be of interest to you including information about special offers or promotions.

6.4       We may use cookies, IP addresses or personal data to recognise you when you visit or return to our site so we can show you ads or other content tailored to your preferences, to track anonymised traffic and usage patterns, to prevent or detect fraud or abuses or to help us improve our site.

6.5       We retain personal data from closed accounts in order to comply with legal obligations, enforce our terms and conditions, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations and take other actions as permitted by law.

6.6       We may access, remove, alter or store or otherwise use any personal data if we think you have or may have breached our terms and conditions or to enforce our rights or protect the public or where if we are required to do so by law or appropriate authority.

7.         How do we protect personal data?

7.1       Security is a high priority. We take appropriate precautions to protect personal data from loss, misuse, unauthorised access or disclosure, alteration or destruction using the same safeguards as we use for our own proprietary information.

7.2       Don’t forget that email and other electronic communications are not secure if they haven’t been encrypted. Your communications may pass through servers in a number of countries before they reach us. So we don’t accept responsibility for any unauthorised access to or loss of personal data that stems from a cause beyond our control. Nor can we be held responsible for the actions or omissions of other users or third parties who may misuse your personal data which they collect from the site.

8.         To whom do we disclose personal data?

8.1       Payment details including credit card numbers are supplied direct to our banking partner mentioned on our site. We don’t receive such information.

8.2       We may allow access to your personal data by third parties who supply us with a service - for the purpose of their service only and in accordance with our instructions. Examples include couriers (to enable delivery of goods), website hosts and businesses which assist us in undertaking communications or monitoring our site.

8.3       If you have agreed on our site, we may provide your personal data to selected third parties so that they can send you emails (or other communications) with details of goods or services which may be of interest to you including information about special offers or promotions.

8.4       We may disclose personal data so far as reasonably necessary:

a)         if we think you have or may have breached our terms and conditions or to enforce our rights or protect the public or where we have reasonable grounds for believing that a criminal act has been committed) or if we are required to do so by law or appropriate authority; or

b)         in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving of all or the relevant part of our business.

8.5       We may share your information with any other companies within our group for the purposes stated in this privacy policy.

8.6       We may store or transfer personal data outside the European Economic Area for the purposes stated in this policy.

8.7       Except as otherwise specifically included in this policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to third parties, whether they are other users of our site or other websites, different rules may apply to their use or disclosure of your information.

9.         How can you access and rectify personal data?

9.1       You can access and rectify your personal data by contacting us by the means shown on our website. We may charge an administration fee in line with data protection laws.

9.2       For information about your rights under UK data protection laws, see the website of the UK Information Commissioner.

 

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